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Our Privacy Policy

Last Updated: Dec 7, 2023

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Rhone discloses that personal information is shared with third party marketing partners for commercial purposes

YOUR RIGHTS AND CHOICES

Right to opt out of having your data shared with Third Party Marketing Partners for commercial purposes. To exercise the right to opt out of third party sharing, please click here.

If you would like to request deletion or removal of your personal information, please click here.

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including precise geolocation
  • Physical and Audio Data, including physical characteristics or descriptions, audio recordings, photos, and video recordings
  • Protected Classifications and Other Personal Characteristics, including age

Cookie Policy

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals) and Social Networks.

The categories of information we may collect include:

Other consumers (e.g., referrals)

  • Personal Identifiers, including Name and Email address

Social Networks

  • Personal Identifiers, including Email address and Online Identifiers
  • Internet Activity

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Credit or debit card numberWe delete or anonymize data concerning your use of our website within 10 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, PurchasesWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 10 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email addressWe keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Email address, Online IdentifiersWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Purchases, Precise geolocationWe retain review, survey, and feedback data for up to 10 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Precise geolocationWe retain records related to privacy requests for a minimum of 24 months following the completion of the request.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Conducting Surveys
  • Creating Customer Profiles
  • Data Storage
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Improving our Products & Services
  • Internal Business Operations
  • Meeting Compliance & Legal Requirements
  • Operating our Website or Mobile Apps
  • Organizing & Managing Data
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Providing Cybersecurity
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersCollaboration & Productivity Tools, Commerce Software Tools, Customer Support Tools, Cybersecurity Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Sales & Marketing Tools, and Shipping ServicesAd Networks, Commerce Software Tools, Data Analytics Providers, Fraud Prevention Tools, and Payment Processors
Internet ActivityCommerce Software Tools, Cybersecurity Providers, Governance, Risk & Compliance Software, Sales & Marketing Tools, and Shipping ServicesAd Networks and Data Analytics Providers
Commercial InformationCommerce Software Tools, Data Analytics Providers, Sales & Marketing Tools, and Shipping ServicesAd Networks, Commerce Software Tools, and Payment Processors
Financial InformationCommerce Software Tools, Data Analytics Providers, Sales & Marketing Tools, and Shipping ServicesCommerce Software Tools and Payment Processors
Location InformationSales & Marketing Tools and Shipping ServicesNone
Physical and Audio DataNoneCommerce Software Tools
Protected Classifications and Other Personal CharacteristicsNoneCommerce Software Tools