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Help & Support
We want the Rhone online shopping experience to be simple and easy. We believe that great customer service should exceed expectations and resolve issues the first time around.
|Standard||FREE||5-7 Business Days|
|Expedited||$25.00||2 Business Days|
|Overnight||$65.00||1 Business Day|
We have partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. You will complete your order on the secure International Checkout page. You may pay by credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once you place your order, please direct all inquiries to International Checkout at firstname.lastname@example.org
International shipping is currently available WORLDWIDE from Rhone. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.
To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php
All inquiries regarding your international order should be directed to International Checkout at email@example.com.
Please visit the International Checkout Customer Service page for more information and phone numbers in your area: https://www.internationalcheckout.com/my-account.php
Yes, we do accept international returns. Please process your return with International Checkout by logging into to your International Checkout account and requesting a return authorization. Please be advised that the customer is responsible for all return shipping costs.
Once your item has been received by the warehouse, please allow 48 hours for your return to be processed.
Please note that unfortunately at this time we cannot accept returns or exchanges on international orders.